Connect to wireless accessories
Put on and remove hearing aid
Test and change batteries
Control your hearing aid
Get started with the ConnectLine App
Clean your hearing aid
Treat your hearing aid with care
Change wax filter
Replace the dome
Listen to music
Use your computer or tablet
Use your telephone
Use your mobile phone
Receive education in a class room
Go to the cinema, theatre or church
Dine at a restaurant or go to a party
Tips for new users
Support for parents
Guide/support for relatives
View all of our product literature
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ConnectClip can be paired with up to 8 devices but can only be connected to one device at any given time. The first connected device has priority.
Turn off the device you do not what to be connected with or switch off Bluetooth in the devices you do not want to be connected with.
No, calls cannot be received when ConnectClip is in remote microphone mode because when ConnectClip is in remote mic mode, the connection between ConnectClip and the phone is closed. However, calls will still be allowed to come in directly on a smartphone that has been paired with ConnectClip.
Learn how to pair an iPhone with ConnectClip
Learn how to pair an Andriod with ConnectClip
Yes, calls can be received from a smartphone paired to ConnectClip that is streaming music. In this case, the call will override the music, and the end-user has the option to answer the call or reject it and continue streaming audio.
Learn how to answer a phone call
Learn how to reject a phone call
Yes. To do this select audio route on your smartphone. How this is done will vary based on your phone vendor.
Learn how you receive a phone call
If your iPhone is paired directly with your hearing aids, the iPhone call will interrupt the music streaming from ConnectClip.
Yes. The volume control keys on ConnectClip will adjust the volume levels on both the hearing aid microphone and streamed signal.
Learn how to change volume
No. When using the ConnectClip remote microphone mode - there will be no connection to the mobile phone. You can receive mobile phone calls on the phone (not via ConnectClip).
Get a hearing test, receive help and advice, and buy accessories, spare parts, and cleaning tools from authorised Oticon hearing care professionals.
Locate hearing centre
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