How to unpair TV Adapter or EduMic devices using the app
If your hearing aids are connected to TV Adapter or EduMic devices that you no longer want to use, you can unpair them with the app.
Note that this action removes all stored pairings from your hearing aids. You must pair your devices again.
Before you start
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Get the Oticon Companion app
Ensure you have the latest version of the Oticon Companion app.
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Pair your hearing aids with your phone or device
Once you have downloaded the Oticon Companion app, you need to pair your hearing aids with your device.
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Tap the Sound icon at the bottom left of your screen (on the tab bar) to access sound controls.
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Tap the TV Adapter/EduMic program tile.
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On the tab bar, tap the three dots (...) to show all available buttons.
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On the bottom, above the tab bar, tap the Devices button.
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On the list of devices tap Learn more.
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On the Your devices screen, scroll to the bottom and tap Remove devices.
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Tap Remove devices a second time to confirm that you want to unpair all your connected TV Adapter/EduMic devices.
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