Troubleshooting
Find help and advice that will help you solve issues with your hearing aids and other devices.
Troubleshooting
Apple®/iOS troubleshooting
Why can't I stream sound from my iOS device to my hearing aids
Android troubleshooting
Why can't I stream sound from my Android device to my hearing aids
Hearing aid troubleshooting
Why are my hearing aids beeping
Problems with sound from your hearing aids
Accessory and app troubleshooting
Why is the battery level in the Oticon Companion inaccurate
How to use Find my hearing aids
Problems connecting to other devices
Why does the Oticon Companion only show one hearing aid
Solving problems with RemoteCare